The NIHE was contacted by a tenant who answered the door to a man claiming he was there to carry out a boiler service. As the boiler had only recently been serviced and the caller had no ID the tenant refused entry to the man.
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NIHE Lisburn & Castlereagh Area Manager Aengus Hannaway said: "Members of our staff were made aware of a bogus caller saying he was there on behalf of the Housing Executive to service the house's boiler.
"As this home's boiler was only recently serviced our tenant was alerted to the fact this might be a bogus caller and refused entry.
"I would remind tenants we will always notify them in advance when our contractor is going to call to service the boiler and they should always ask to see identification from any callers claiming to be from the Housing Executive.
"All members of our staff carry identification and will produce the pass for inspection. Their identity can be verified by calling the phone number printed on the pass."
(CD/LM)
