Irish Water Apologises To Customers

Irish Water has issued an apology to its customers after incorrect names appeared on correspondence issued to 6,329 individuals.

This month, Irish Water is sending out customer application packs and letters to over two million householders to enable customers to confirm their details and to ensure that a correct and up-to-date database of customers exists. This will ensure all Irish Water customers receive their correct allowances.


Irish Water has sent letters to owners of multiple properties asking them to confirm the details of properties they own.

In a statement the firm said: "On becoming aware of the issue, Irish Water also immediately informed the Office of the Data Protection Commissioner (DPC) and our understanding is that the issuing of the letters does not constitute a breach and that the Office of the DPC are satisfied with how Irish Water have dealt with the issue."

(CD/MH)