A new winter readiness campaign to help the public prepare for winter has been launched.

BT, Northern Ireland Electricity Networks, NI Water and Phoenix Natural Gas have launched the campaign.

The companies have also issued a 'cut out and keep' list of useful contact details should utility services be disrupted due to severe weather. This will be available in newspapers, online and on social media.

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Consumer Council Chief Executive John French said: "The Consumer Council commends BT, Northern Ireland Electricity Networks, NI Water and Phoenix Natural Gas for coming together to launch this Winter Readiness campaign.

"As we start to experience some bad weather, the Consumer Council encourages all households to look in their newspaper or go online and 'cut out and keep' this list of the utilities' contact details, so they know whom to contact if things do go wrong."

(CD/LM)