Irish Water has apologised to around 300 customers after they received multiple identical emails from the firm following a mistake in the process for issuing automated notification emails.
The issue has now been investigated and rectified and no further customers have been affected.
In a statement, the firm said: "Irish Water apologises to all customers affected by this temporary issue which has now been resolved. Customers can access their account information in the normal way by logging on to their
online account or by calling 1890 448 448.
"This issue has affected less than 1% of Irish Water Customers using online account management and Irish Water is in the process of contacting affected customers directly to apologise for the inconvenience caused."
(CD/JP)
Time and date
CONSTRUCTION DIRECTORY
Construction News
16/02/2016
Irish Water Issues Apology After Customers Receive Multiple Notification Emails
Latest Construction News
03/05/2024
Construction work has commenced on a new £9 million build at Rowandale Integrated Primary School in Moira. Funding from the Fresh Start Programme will facilitate the establishment of a new, modern primary school, with 14 classrooms and a nursery unit capable of accommodating over 340 ...
03/05/2024
Minister for Agriculture, Food and the Marine, Charlie McConalogue T.D. together with Leas Chathaoirleach of Donegal County Council, Cllr Gerry McMonagle, has opened the Greencastle Harbour Breakwater. The 270-metre Breakwater aims to improve the protection of vessels in the harbour against wave ...
03/05/2024
NI Water has initiated a £3.5 million improvement programme at Newcastle Wastewater Treatment Works (WwTW). Murphy Dawson Wam JV is undertaking the project, which focuses on improving the three-stage treatment process at the current facility. This will entail installing new filtration gear and a ...
03/05/2024
Bennett Construction has announced that it has achieved Practical Completion (PC) on the Tristan Square Development in Chapelizod, Dublin. The project includes the construction of 180 social and affordable apartments split in to one, two and three bed homes over three blocks. Each of the units are ...
03/05/2024
SSE Renewables and FuturEnergy Ireland have revealed that Microsoft has committed to a lengthy Corporate Power Purchase Agreement (CPPA) with the co-developers. This agreement will inject 30MW of wind energy into Ireland's power grid through the recently launched Lenalea Wind Farm, located near ...
03/05/2024
Farrans has announced that it has collected three awards, including one Gold, at the Considerate Constructor Scheme's National Awards. The CCS National Awards honour outstanding sites, organisations and people who show exceptional commitment to the Code of Considerate Practice in Community, ...
03/05/2024
County Down headquartered GRAHAM has started construction work on a new £59 million low-carbon development in Edinburgh. The Burnet Point scheme in Abbey Lane which combines student flats, build-to-rent and affordable homes is the first-ever mixed-use residential development of its kind by Unite ...
03/05/2024
Alliance's Housing spokesperson, Kellie Armstrong MLA, has welcomed the NI Federation of Housing Associations (NIFHA) commitment to reduce carbon emissions in social homes and combat climate change. Housing associations are currently in the process of developing a scheme set to launch this autumn. ...
03/05/2024
Fibrus has announced that it has exceeded its 80,000 customer milestone, as it gains over 50,000 customers in just one year. The broadband provider burst on to the scene to transform the digital infrastructure of rural and regional areas of Northern Ireland and has shaken up the market due to its ...
03/05/2024
Infrastructure Minister, John O'Dowd, has announced his support for the 'No Mow May' approach to help promote biodiversity on the roadside during this month. The Department for Infrastructure oversees the maintenance of 45,000km of grass verges along the road network. In recent years, it has been ...