NIE Networks is launching a new advice service for people considering developing a new home or extending business premises.

Specialist engineers have developed the 'Ask the Expert' service by introducing one-to-one sessions for customers who are looking for technical advice about their electrical connections.

Edel Creery, Connections Manager at NIE Networks, said: "In recent months we have hosted a number of roadshows and events for our domestic and business customers across Northern Ireland. Feedback from these customers showed us that many would like one-to-one discussions with our planning engineers before they submit their application for connection to the electricity network.

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"The connections process can be challenging to navigate, especially for first time applicants. Our aim is to take customers through the process and give them any technical support they may require. These sessions will offer customers time with our planning and design teams to discuss both one off and complex projects. We aim to cover off topics such as network demand and capacity, substation location and design, legal issues, traffic management and quite simply to make the process as quick and straightforward as possible."

The free sessions, which are one-to-one and last around 45 minutes, are being held at our network of local offices in Belfast, Omagh, Campsie, Craigavon and Ballymena.