McHale Plant Sales says its appointment as a Komatsu distributor in England, Scotland and Wales has brought two 'positive spin-off impacts' for the company and its customers. The UK role builds on more than 30 years as a Komatsu distributor in the Republic of Ireland.
The company says its separate role distributing Metso Lokotrack mobile crushers in the UK and Ireland offers buyers of either or both equipment ranges 'one-shop, one-call, one-supplier' convenience. This extends from the initial purchase to training, technical support and parts supply.
A further 'positive' is the role of McHale Plant Sales and its affiliate McHale Komatsu as an approved agent for Komatsu Finance, administered through BNP Paribas. Japanese manufacturer Komatsu holds a stake in McHale Komatsu.
Business development director Darragh O'Driscoll says the appointment "has added a 'silent salesperson and a powerful asset' to our Irish and UK operations that is a wholly integrated and additional service available to customers in respect of all approved new Komatsu equipment purchases supplied through McHale Plant Sales and McHale Komatsu".
The Komatsu-supported service is headed by Colin McHale, described as a 'no relation' namesake, alongside UK colleagues Tom McFadyen and Vic Wixey, and Komatsu Finance's Ireland country manager Joe O'Callaghan. O'Driscoll says it has 'been growing very well over the past year with over 50 % of new Komatsu machines bought with Komatsu finance'.
The arrangement saves buyers from going elsewhere for help with 'finding finance and providing any references or reassurances that may be sought'. O'Driscoll adds: "our Komatsu Finance brief – which relates only to new equipment deals and is specific only to Komatsu – enhances our customer value as a 'full-service' supplier."
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