A housing association in Northern Ireland is to launch a new text messaging service for tenants.

NB Housing teamed up with Deeplake Communications and Omniledger Ltd to create the new service which is to be introduced this summer.

The system will give tenants a quick and easy method of communication, which promotes the operation of 'self-service' information regarding rent accounts, repairs, payments, satisfaction surveys etc at a time that suits tenants best.

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A spokesperson from NB Housing said: "NB Housing staff have undergone extensive training to get the best results. A more efficient method of communication the texting service will significantly reduce paperwork and increase tenant interaction, whilst offering a high standard of customer care."

(CD/MH)