Bord Gáis Energy has announced that no business or residential customers will be disconnected for non payment during the current level 5 restrictions.

The announcement follows the Price Pledge commitment made to customers in September, when Bord Gáis Energy were the first energy provider to freeze residential gas and electricity prices ahead of the winter period, until at least March 2021. In October 2019, Bord Gáis Energy was the only energy provider to reduce prices before the winter 2019 period and also reduced prices in May of this year, combined, these two price reductions saved dual fuel customers an average of €97.53 per annum.

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Managing Director of Bord Gáis Energy, Dave Kirwan said: "Since the start of this pandemic we have encouraged anyone concerned about paying for their energy to engage with us. We're committed to being as flexible as possible and working with our customers to find payment solutions. We hope that this announcement will offer help to those that need it most but also encourage anyone in difficulty to contact us. We can help set up sustainable payment plans that will ease the worry at this time and avoid undue debt build-up on their accounts."