NIE Networks has introduced a new platform for installers seeking approval to install low carbon technology (LCT) devices, such as electric vehicle chargers and heat pumps, in existing homes.

The platform streamlines the application process for installers across the UK. Previously, installers in Northern Ireland had to fill out manual forms and email them to NIE Networks. Now, Connect Direct standardises data flow and communication for installers, while also improving feedback for NIE Networks. By working with installers who use ENA Connect Direct, customers can ensure that their installations are safe and comply with all necessary regulations.

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Chris Maguire, Low Carbon Technology Manager with NIE Networks, commented: "This new platform will make it much easier for installers to communicate with us using the same system across the whole of the UK. LCTs can increase the network capacity required so it’s really important that NIE Networks have visibility of these connections so that we can plan network upgrades in the most efficient way. This new platform will ensure communication is standardised, accurate and efficient and it will also provide us with enhanced data which will help us in planning so we’re delighted to get on board with it."

Connect Direct is a new national platform from the Energy Networks Association (ENA) in collaboration with the UK Network Operators, including NIE Networks. Connect Direct is also used by LCT manufacturers to register their EV chargers, and heat pumps, thereby making them available to installers to select when submitting their application.

Connect Direct can be used by anyone qualified to install an electric vehicle charger or heat pump. Ultimately, it is the responsibility of the connecting customer to ensure that accurate data is submitted.